Cancellations & Refunds

Terms & Conditions

  • Annual and monthly memberships may be cancelled at any time during the membership term.
  • Memberships cancelled within one year of purchase will be assessed a $25 cancellation fee.
  • Monthly memberships will not receive a refund if there is less than 31 days remaining in the membership term.
  • Refunds will be based on a pro-rated basis, calculated on a cost per day basis.
  • Pro-rated refunds are calculated beginning from the date that the cancellation request is received by Member Services.  The parking pass has been returned within 5 days of the request.
  • Parking permit purchases are non-refundable.
  • For specific program cancellations/refunds, consult with their respective policies.
  • Membership fees paid with VISA or MasterCard will be refunded to the type of card used for original payment.
  • Membership fees paid with cash or check will be refunded by way of a George Mason University check. Delivery time for GMU issued checks may take up to 30 days.
  • Cancellation requests may be submitted by phone/voicemail at 703.993.2836 or via e-mail to Member Services.

Sample Cancellation Calculation

  • Original enrollment date = 01 January
  • Membership type = Community
  • Membership fee = $750
  •  Cancellation request received = 8 July
  •  Value of remaining membership = $363.70
  • Possible cancellation penalty = $25.00
  • Total refund amount = $338.70